The College of Engineering is proud to announce the following updates that have been completed over the summer:

• Upgrade to Office 2010 - You now have the power of Microsoft's latest Office Suite at your fingertips. To access the new Office 2010, simply click on "Start", "Mosaic XP" and "Office".  The Mosaic Helpdesk has also put together a "Helpful Tips" article to help users adjust. 
• Upgrade to Microsoft Exchange 2010 - The migration to Microsoft Exchange 2010 now blends seamlessly with Outlook 2010. It also includes a newer and more robust Outlook Web Access (OWA). To log into the new OWA please use the following link: https://mail.uncc.edu. For tips on Exchange and Outlook 2010 , please visit our Knowledge Base and on the right hand side, under categories, click on "Exchange 2010".
• New Ticket System for the Mosaic and PCS Helpdesk - This summer we have worked hard to provide you with an "easier to navigate" method of entering your own tickets with the Mosaic Helpdesk. Simply go to the Mosaic "Create a Ticket" site, select the "Type" of ticket it will be and fill in the rest of the form with as much detail as you can. The new ticketing system also has a new feature that automatically inserts your replies to our emails, directly into your ticket (provided you click on "Reply To All" as requested). This provides better communication between you and the Helpdesk for better and faster resolution of your problem.
• COEConnect will be unavailable after September 30th 2011.  All faculty and staff should be using COEConnect II (supported on Windows 64 bit OS; MacOS, and Linux).  You will have to navigate to the new COEConnect II website in order to run the application.

The staus of the software below reflects our general house cleaning in an effort to prepare for the migration towards Windows 7, which is high on our priority list.

• Applications Updated in Mosaic XP - The following applications with the exception of Snapshot Viewer and Xprops were updated with a newer version on Mosaic Windows. Xprops will be updated in September:
  • Adobe Reader 10.0 – To ver. 10.1.0
  • ArcGIS Desktop 8.3 – To ver. 10
  • ArcGIS Workstation 8.3 – To ver. 10
  • Office 2007 Suite – To Office 2010 Suite with Service Pack 1 (Word, Excel, PowerPoint, Access and Publisher)
  • Visio 2007 – To Visio 2010
  • Project 2007 – To Project 2010
  • Adobe Acrobat Pro – To ver. 10.0
  • Decision Tools Suite 5.0 – To ver. 5.7
  • MathType 5.7 - To ver. 6.7a
  • Interwrite PRS – Replaced with Turning Point 2008
  • Flash Player - To ver. 10.3
  • Microsoft Sharepoint Designer 2007 – To Microsoft Expression Web Version 4
• Applications removed From Mosaic XP - Here is a list of the applications removed from our Mosaic Windows Environment:
  • Atmel AVR Studio
  • Audacity
  • ArcPad
  • Centra
  • Chvac
  • Civil Series
  • COM624p
  • Code Vision AVR
  • COSMOS
  • Design Builder
  • Digilent ADEPT
  • Driven
  • FaroScout
  • FEMLab
  • FL Pier
  • gOpmMol
  • HEC-HMS
  • IDE 68K
  • Interwrite PRS
  • LC3 Simulator
  • LISREL
  • M4
  • MEMS Design Tools
  • MineQL Plus
  • PCA Structure on Windows
  • PL-AID
  • Power prep GRE
  • Pi Toolbox
  • Pi Work Bench
  • Octave
  • Qulacomm Eudora
  • SPT97
  • Syncho Sim Traffic
  • Transcad
  • Trip Generation
  • Transys
  • TSIS
  • UTEXASED
  • Van Dyke Sure Trak
  • Win PAS
• New Software Available only on Mosaic Linux - Removed from Mosaic XP menu and only available in Mosaic Linux
  • Ansys 11
  • Ansys CFX
  • COMSOL
  • Abaqus
  • ANSA
  • Cadence SPB
  • CPlex Ample
  • EMACS
  • Ensight
  • Exa Powerviz
  • Intel Fortan Compiler
  • Labview
  • Maple
  • Matheematica
  • Matlab
  • Mentor Graphics
  • ModelSim
  • Starr CCM
  • Tecplot
  • The GIMP
  • VIM
  • Xilinx WebPack
• Linux Aplication Updates - Many Mosaic Linux applications have been updates this summer, such as:
  
  • Agilent ICCAP
  • opnet modeler 16.1
  • Nano
  • Firefox 5
  • NX Client
  • Java
  • Lyx
  • Kile
  • Ansa 13
  • Ansoft (Nexx, Q3d and SiWave)
  • Apache Chainsaw 2
  • Comsol 4.2
  • GCC 4.6.1
  • Netbeans 7
  • Thunderbird 5
  • ILOG Cplex 12.2
  • OpenOffice 3.3
  • StarCCM+ 6.04
  • Xilinx 13.1
  • Opera 11.50
  • Glade 3.80
  • GIMP 2.6.5
  • R 13.0
  • GCC 4.6.1
• Mosaic's Knowledge Base - The college of Engineering has added a Knowledge Base towards the bottom of the menu on the Mosaic home page. The Knowledge Base (KB) is there to provide you with answers to common questions. This may be a faster avenue for you in resolving basic issues on a 7x24 basis. We encourage you to visit the KB and familiarize yourself with how to search for an article that may address a technical issue you may encounter.
• Language Translator - This feature simply allows you change/translate the language that you currently see on the screen for your website. For example, if you are viewing the website in English, but want to see it in German, simply click on the "Select Language" drop down box and choose German. The translator will change to that language "on the fly". If you wish to see it in English again, simply follow the same steps and choose English.
• College Intranet - This is the new COE employee intranet that features articles and links to important and frequently visited sites. In order to proceed, you must log into the system with a valid faculty or staff MOSAIC username and password.
• Faculty/Staff Personal Website Migration to Wordpress - WordPress is a new content management system that enables website to have a consistent look and feel and is easily updated. Please look at the following web site coefs.uncc.edu for more information. Contact the Mosaic helpdesk if you need assistance with the migration of your personal website to WordPress.
• New Guidelines for College of Engineering Student Organizations Websites - The College of Engineering Student organizations websites are being converted to use WordPress. This will provide the following enhancements:
  • All of the College of Engineering Student Organizations Web Sites will be centrally managed on one root web site.
  • A common look and feel, meeting university standards with only one system to learn, WordPress.
  • WordPress powers over 50 million websites
  • Easier for the College of Engineering Student Organizations to manage and update their site content.
  • Full media support (images, photo gallery, video, audio, podcasting).
  • Could integrate website with social media (Facebook and Twitter)
  • NinerNet authentication
  • Ability to comment, maintain discussion threads, posts, blog, etc...
• PCS News - The Personal Computer Support department has been busy this summer providing such help and services the College of Engineering, such as:
  
  • Taking on laptop support for the Levine Scholarship program which includes Merit Scholars as well as setting up a total of 23 laptops for these students over the summer.
  • Configure 21 departmental laptops for ET to be used for electrical research.
  • Setup over 30 ECE desktops for electrical research.
  • Address over 250 work orders since May of 2011.
  • Address over 50 internal projects testing various software packages and writing documentation on how to use them.
  • Evaluated the HP TouchPad
  • Apple, Dell and HP have provided the College of Engineering with loaner laptops for the College of Engineering's faculty and staff.  These loaners are available in the PCS office.  Please contact the PCS office for arranging this offer.
  • For more information on PCS, please see the PCS website.
• Laptop Work Spaces - As a reminder, the College of Engineering offers you various places designated as "Laptop Work Areas": Duke 242, Smith 229, Smith 249. Of course, you can always come in to any lab, pull up a seat and move the keyboard and mouse to one side in order to work with your laptop. Wireless signal should be available near all our labs.
• COE Websites No Available on Mobile Devices - Starting this semester, the College of Engineering websites will now be optimized for display on mobile devices with their own mobile templates. This will improve both the readability and functionality of the websites for devices such as the iPhone and Android smartphones.
• The Mosaic Linux X-Server pool has been enhanced with powerful servers running 64 bit Red Hat Enterprise Linux 5.6 These Mosaic Linux X-Server systems provide unmatched computation cycles to address the need of many of the engineering applications that are now only available on Linux. The Linux x-Server pools consists of the following systems (including a Linux Compute Server):
  • lxs-sm1 and lxs-sm2
    • Intel(R) Xeon(R) CPU E5630 @ 2.40 GHz
    • 8 Cores
    • 16 Threads
    • 64 GB of RAM
    • 1 x 7200 RPM Hard drive
  • lxs-sm3,lxs-sm4, lxs-me2, and lxs-me3
    • Intel(R) Xeon(R) CPU E5630 @ 2.40 GHz
    • 8 Cores
    • 16 Threads
    • 96 GB of RAM
    • 2 x 7200 RPM hard drives (RAID 0 - twice the throughput of a single drive)
  • lxs-me1 (The compute server)
    • Intel(R) Xeon(R) CPU E5630 @ 2.40 GHz
    • 8 Cores
    • 16 Threads
    • 64 GB of RAM
    • 2 x 15000 RPM hard drives (RAID 0 - four times the throughput of a single 7200 RPM hard drive)
• Any member Any member of the College of Engineering may access these systems from Mosaic Windows or from a laptop. To see all the details about accessing Linux please see the Mosaic Linux Access site for more help.  To see what software is available on Linux go to the Mosaic Application Lists and click on the Linux column to see the increased number and updated versions of applications on Linux.  To access Mosaic Linux, simply go to the Mosaic XP, Linux Connect Me, To any available server.