Contacting Personal Computer Support

• To contact the PCS Help Desk in person, come to Smith 226 Monday - Friday from 8:00 AM - 5:00 PM.  Our summer hours are Monday - Friday from 8:00 AM - 5:00 PM.

• To contact the PCS Help Desk by phone, call 704-687-3335 Monday - Friday from 8:00 AM - 5:00 PM, or leave us a voicemail.  Our summer hours are Monday - Friday from 8:00 AM - 5:00 PM.

• Additionally, you may create a Support Ticket or send an email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

• For Mosaic-related issues, please contact the Mosaic Help Desk (Smith 249c) at 704-687-3150.